How long will it take for my order to be made?
We completely understand the excitement of receiving a special package to your door :)
Because our personalised products are made to order, our recommendation is for customers to allow up to three weeks for their gorgeous items to be created, sorted and packaged - before the Postie collects it - although often it's much quicker than this.
We can let you know that most items in our range will be made and on their way to you within 10 working days. However, it really does depend on which type of product/s you've purchased and where we're at in our production schedule at the time. Your order could be shipped 2-3 days after you’ve placed it, or it could take up to 3 weeks before it’s on its way to you.
If you're unsure about your order arriving in time for a special occasion, we're happy to help meet an achievable time frame (outside of peak periods). We just need to know about it in advance, so feel free to shoot us an email or call for a quick chat, and we'll let you know what's possible :)
We will keep you updated though. You'll receive a Shipping Confirmation email from us when your order is ready for the Postie to collect and then you'll know it'll be on its way to you the next business day!
Please note: Handling times can increase up to 4 weeks for orders placed during sales and peak periods such Mid-Year sales, Mother's Day, Father's Day, End of Term gifting and Christmas.