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Something Went Wrong

Oh no! A little bit o' trouble? See what can be done...

  • My Mirror Name Plaque fell off the wall and broke. Can you replace it?
  • Why does my wood/bamboo product differ to the online version?
  • I believe my item is faulty, do you offer a warranty?
  • My order arrived broken, what should I do?
  • I made a mistake on my order, what can I do?
  • I've already placed an order and saw that there is now a sale or discount. Can you apply the sale code to my order?
  • My name plaque is much smaller than I expected.
  • Can I cancel my order?
  • Why is my mirrored plaque dull?
  • Why are my name plaques different sizes?
  • Can I return my order for a refund?
  • My name plaque looks different to what I ordered.
  • Do you change the images I provide you?
  • I've lost a letter from my plaque, can you replace it?

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