Can I collect my order to save on shipping costs?
Of course! We love meeting our customers :)
Our studio is located in Chirnside Park, in the Eastern suburbs of Melbourne, so if you're not too far away, you're more than welcome to pop in to pick up your order when it's ready. This often means you can have it in your hands sooner too!
Just make sure you call or email us once you place the order to let us know and we’ll make a note to let our dispatch team know that you'd prefer to pick up, rather than have it posted.
When your order is ready to collect, one of our team members will give you a call to let you know and then after you've popped in to pick up, any postage charges you paid when placing the order will be refunded back to the method of payment.* This will be finalised within a couple of days of pick up :)
*Any orders processed using Afterpay will receive a discount code to the value of the postage costs paid. All other orders will receive a refund of postage charges